1100 Middlesex Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Virginia S
The technician did a great repair. We are only disappointed that we had to wait 4 weeks for this repair which is a corporate issue. Sears needs to do a better job of turn around time for repair work. In all our 30 years as a client, we have never seen such poor gaps in service.
Customer service response - We apologize for the long wait time you experienced for the repair service. Thank you for sharing your feedback, and we appreciate your 30 years of loyalty as our client.
Sears Home Services on March 05, 2024
Rita G
he was very patient he understood what to do very respectful clean after himself left my house clean I can recommend him to any of my family member
Customer service response - Hi, Rita, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on March 04, 2024
Bruce G
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 18, 2024
Richard V
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 18, 2024
Jim T
Stephen H. did an outstanding job repairing my, at least middle age, Craftsman snowblower. On a cold, snowy day he quickly diagnosed the problems(multiple), made the necessary repairs, offered info on how the problems occurred and how they could be avoided in the future. Professional!! Thank you!
Customer service response - Thank you for your kind review! We are glad to hear that Stephen did an outstanding job repairing your snowblower and provided you with helpful information. We appreciate your business and hope to assist you again in the future.
Sears Home Services on January 17, 2024
Hari R
Customer service response - A big thank you, Hari, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Adrian B
Great job
Customer service response - Thank you for your positive review! We appreciate your feedback and are glad to hear that you were satisfied with our service.
Sears Home Services on January 11, 2024
Su Q
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 11, 2024
Thomas D
Customer service response - Thank you so much for the fantastic 5-star rating, Thomas! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 05, 2024
Marsha D
I think that he did a good job inspecting the clothes washer. Friendly and professional. He did not pop open the dryer to check the belt, but told me it was probably fine. Gave us some good advice about the refrigerator Since the frame temperature is a little bit elevated.
Customer service response - Thank you for taking the time to leave a review of our service. We appreciate your feedback and apologize if there was any oversight in not checking the dryer belt. We are glad to hear that our technician was friendly and professional, and we are also pleased that you found the advice about the refrigerator helpful. Thank you again for your review.
Sears Home Services on January 25, 2024
