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7000 Veterans Memorial Blvd Reviews
Read reviews from customers who used our services at 7000 Veterans Memorial Blvd
Total reviews
191
Average Rating
4.6/5
Byron did a great job of getting me running fast. He was courteous and showed before and after photos to indicate his improvements to my appliances. He left the job site in a very clean condition. Well done, Byron!
David B,
Great customer service
Janet R,
Emmett J,
cassandra D,
The repairs were completed properly and in a timely manner when they were finally scheduled. Communicating with Sears Appliance Repair is difficult. I finally got a response when I filed a complaint online.
John B,
Jim R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707175598248
Joseph was a very nice and good repair person however I could not get my washing machine repaired. What I don’t like about your company is your AI automated system, and the system adds too many service calls to one day, the time range is too wide and because of that the repair person arrives too late, and it appears that you’re trying to sell them warranty service instead of resolving the repair issue.
Freda W,
Customer service response - Thank you for your feedback, Freda. We're glad to hear Joseph was nice and skilled, and we apologize for the scheduling and system issues you experienced. We appreciate your input and will work on improving our service.
Sears Home Services on 1763346159972
The tech Adam T was great. But whomever dispatches or schedules the technicians needs to take a few courses in consolidation and efficiency. Why would Sears Repair send out a technician than can repair both of my appliances yet tell him that he can only repair one of them. Now, I have to wait 5 more days to have my other appliance repaired. This is so frustrating.
tcbirkh,
Customer service response - Thank you for your feedback! We're glad to hear Adam T was great, and we apologize for the scheduling issue. We appreciate your patience and will work on improving our scheduling efficiency.
Sears Home Services on 1754523326531
Great service and very knowledgeable.
Solomon C,
Customer service response - Thank you for your positive review, Solomon! We're glad to hear you found our service knowledgeable and great.
Sears Home Services on 1731550319229
Technician came out and changed two parts on the washer. We are washing clothes as we speak and hope that everything is working.
John L,
Customer service response - Thank you for taking the time to leave a review. We're glad to hear your washer is running again and appreciate your trust in our service.
Sears Home Services on 1718967005844
