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7000 Veterans Memorial Blvd Reviews
Read reviews from customers who used our services at 7000 Veterans Memorial Blvd
Total reviews
191
Average Rating
4.6/5
It’s still broken doors isn’t closing tight
Lakeisha J,
Customer service response - We apologize for the trouble you've faced, Lakeisha. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747885225518
Lynnrose C,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1746068773698
My repair was scheduled for a specific date, my son took the day off to wait for the repairman who never showed up. When I called, the lady I talked to confirmed that we would get someone coming out, I asked my son to call out of work so that we could get the dryer repaired but no one every showed up. We had to go out and purchase a new dryer because missing another work day and plus the he $100 deductible would’ve cost the same as getting a brand new dryer. Sears used to be a reliable company, it is now unreliable. It takes forever to have something repaired See photo of replaced dryer below
Lilian U,
Customer service response - We apologize for the trouble you've faced, Lilian. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730693936179
Delay in their repair outside of the time that you scheduled me and not notifying me was ridiculous. This is the one reason why you will never get my business again. You should call you should text you should do something but let the customer know that the 8:00 to 12 schedule that you gave wasn't going to be met. Mr Israel was polite and quickly did the work in less 10 minutes.
Andie S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721691568516
Tokyojoe28 Z,
Customer service response - Hi , we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1720769968670
He was very rude. Didn’t even checkout everything. Came thru the door complaining about what he wasn’t going to do. Wish i could see the report he sent to my warranty company. Never seen a denial so fast
Travaughn B,
Customer service response - Thank you for taking the time to bring this to our attention, Travaughn. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1718934836928
Refused to do work. Charged for fee ($219 total) without even getting close enough to see what problem is.
Gary M,
Customer service response - Thank you for taking the time to bring this to our attention, Gary. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1718327474777
It’s been a month I still have no solution on my refrigerator or stove top. Rescheduled appointments seem to be a habit. This is the 2nd time I’ve been moved now until after Thanksgiving for my cooktop and no call at all regarding my refrigerator which the service tech caused to be taken out of warranty. I need it replaced and no one has called me back. Very poor service.
veronica L,
Dishwasher is not repaired. It is still broken.
Gary B,
It is a Awful Experience the guy left the Washer has Water all over the floor He Made it worse then it was and left and you guys won't send another tech out
Terrence H,
