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804 S 4th St Reviews
Read reviews from customers who used our services at 804 S 4th St
Total reviews
77
Average Rating
4.3/5
Taurean H. is the best! He takes time to explain what he's doing and how it will help improve the running process of the appliance. He also, was very knowledgeable about what he was doing. I was very pleased with his work and his ability to communicate with me on the level that I would know exactly what he was talking about. He is a very professional employee. I would welcome him back into my home at anytime. Thank you for hiring people like Taurean! ■
Kim S,
Customer service response - Thank you for your kind words about Taurean H. We're thrilled to hear about your positive experience and are proud to have him on our team.
Sears Home Services on 1721691933106
He was knowledgeable, friendly and fixed my washer. Thank You so much
Regina J,
Customer service response - We're thrilled to hear about your positive experience with our service and appreciate your kind words! Thank you for choosing us to repair your washer.
Sears Home Services on 1721533091575
Technician was polite, quick & thorough! We just hate we’ve had to go thru ALL these technicians b/c Sears products are so poorly built & customer service is terrible! You’d get better customer service via phone if you called The White House! My wife wishes we’d never bought this fridge. Oh but wait, this isn’t the original fridge we bought. Sears said that one couldn’t be fixed so they replaced it with a much smaller fridge. My wife says don’t buy from Sears!
John M,
Customer service response - Thank you for highlighting the professionalism of our technician. We're sorry for the frustrations you've had with your appliances and appreciate your patience and feedback.
Sears Home Services on 1720413250612
Did a quick and efficient job.
Kimberlee P,
Customer service response - Thank you for acknowledging our quick and efficient service. We're glad we could meet your expectations!
Sears Home Services on 1719919447101
Knowledgeable and encouraging
Lloyd J,
Customer service response - Thank you for your kind words; we're glad you valued our knowledgeable and encouraging service.
Sears Home Services on 1719793539967
james R,
Customer service response - A big thank you, james, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719798339679
He did a great job. It’s the people at the office that screws everything up. There are no telephone numbers that you can get a contact with anyone. They screwed up our appointments three different times when the service man came he was great but my appliance was down for over a month and it wasn’t his fault. It was the office fault.
Bob D,
Customer service response - We deeply apologize for the confusion and inconvenience caused by our office's mismanagement of your appointments. We appreciate you acknowledging the technician's hard work and are grateful for your feedback to help us improve.
Sears Home Services on 1718156360602
Noah arrived on time, got the part replaced, and our oven now works again.
Mike J,
Customer service response - Thank you for highlighting Noah's punctuality and efficiency. We're thrilled to know your oven is back in working order.
Sears Home Services on 1718159752171
Johnny was called out for the 2nd time and was very polite and knowledgeable. It was the 1st American Home Warranty part that was very poor.
John C,
Customer service response - We're pleased to hear Johnny provided excellent service during his visit. We regret the issues you've had with the 1st American Home Warranty part and will look into this matter. Thank you for your feedback.
Sears Home Services on 1717394039836
Anita G,
Customer service response - Thank you so much for the fantastic 5-star rating, Anita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716968821532
