804 S 4th St Reviews

Read reviews from customers who used our services at 804 S 4th St


Total reviews

77


Average Rating

4.3/5

October 01, 2025
Overall rating

Technician was friendly, efficient and took the time to diagnose and fix the problem. Much appreciated.

Paul B,

Customer service response - Thank you for your feedback, Paul! We're glad to hear our technician was friendly and efficient in resolving your issue.

Sears Home Services on 1759370775299

September 23, 2025
Overall rating

Jason was awesome

Tuggle P,

Customer service response - Thank you for your feedback! We're glad to hear Jason was awesome during your service.

Sears Home Services on 1758588905758

August 08, 2025
Overall rating

Johnny was very pleasant and courteous and got right to the problem I am having

Vicki N,

Customer service response - Thank you for your feedback, Vicki! We're glad to hear Johnny was pleasant and efficient in addressing your issue.

Sears Home Services on 1754638687584

August 07, 2025
Overall rating

Kathleen T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1754525796022

August 01, 2025
Overall rating

Johnny was exceptional. Too Bad he couldn’t get corporate to read all of his requests and view all the pictures sent to them so that he could fix my refrigerator. It’s taken Sears and American Home Shield 10 months to offer a cash out for my refrigerator that has been down since Oct 2024. Finally after almost 18 scheduled appointments to send a technician to fix my refrigerator, American Hime Shield offered a cash out option for about half the price the broken refrigerator cost. They even deducted the parts that were ordered but those parts didn’t fix the refrigerator, I would never use Sears Home Services or American Home Shield again. I have cancelled my contract with American Home Shield and found a much less expensive, more reliable, better results oriented, more customer caring, and prompt service oriented home warranty company..

George P,

Customer service response - We apologize for the frustration you've experienced, George. This is not the experience we want for our customers. Please contact us directly so we can address your concerns further. Thank you for your patience.

Sears Home Services on 1754008508816

July 27, 2025
Overall rating

Bobby did a great job for us!

Tony C,

Customer service response - Thank you for your feedback, Tony! We're glad to hear Bobby did a great job for you.

Sears Home Services on 1753660322333

July 17, 2025
Overall rating

Virginia R,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752808587076

June 02, 2025
Overall rating

Deborah A,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1748915575589

April 02, 2026
Overall rating

Johnny was friendly and explained everything for me. Thanks for a great repairman.

Ann W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747964101851

May 22, 2025
Overall rating

Very helpful. Explains everything.

Susan M,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear you found our service helpful and informative.

Sears Home Services on 1747963082147

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