2 Orland Square Dr Reviews

Read reviews from customers who used our services at 2 Orland Square Dr


Total reviews

275


Average Rating

4.5/5

November 16, 2024
Overall rating

Karen N,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1731821237624

November 14, 2024
Overall rating

Service person was great-explained everything. Easy to work with.

Ken B,

Customer service response - Thank you for your positive feedback, Ken! We're glad to hear our service person was great and easy to work with.

Sears Home Services on 1731633735405

December 27, 2024
Overall rating

They canceled my appointment and didn’t show up

Jerry A,

Customer service response - We apologize for the trouble you've faced, Jerry. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1731551128197

November 11, 2024
Overall rating

My technician, Mark, was fantastic!!! He was so conscientious, considerate and followed through with all the parts he ordered. He kept me informed with all parts ordered and made sure the parts came in; even though we ran into a problem with one part. I can’t say enough great things about him. He was excellent!!

Lois D,

Customer service response - Thank you for your positive feedback, Lois! We're thrilled to hear that Mark provided excellent service by being conscientious and considerate throughout the process.

Sears Home Services on 1731387054201

November 05, 2024
Overall rating

Great service !

Debra C,

Customer service response - Thank you for your positive feedback, Debra! We're glad to hear you were satisfied with our service.

Sears Home Services on 1730790203137

October 31, 2024
Overall rating

Adam W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1730359844883

October 14, 2024
Overall rating

Thomas kept me informed regarding arrival time, was knowledgeable, courteous and got the job done. An excellent experience.

cheryl P,

Customer service response - Thank you for your positive feedback! We're delighted to hear that Thomas provided you with an excellent experience by being informative, knowledgeable, and courteous.

Sears Home Services on 1728961474998

October 11, 2024
Overall rating

Tech was in and out and fixed the problem can’t ask for anything more great service.

John M,

Customer service response - Thank you for your positive feedback! We're glad to hear our technician provided great service and efficiently fixed the problem.

Sears Home Services on 1728607344042

October 08, 2024
Overall rating

Tech was on time, polite, informative and professional. Pricing was on the high side, but needed the work done.

Fred C,

Customer service response - Thank you for your positive feedback! We're glad to hear you were satisfied with our timely and professional service, and we appreciate your understanding regarding the pricing.

Sears Home Services on 1728446465551

October 08, 2024
Overall rating

AJ was very professional, knowledgeable, courteous and a great asset to your organization. Thank you!!

Robert S,

Customer service response - Thank you for your positive feedback! We're thrilled to hear that AJ was professional and courteous, and we appreciate your kind words about our team.

Sears Home Services on 1728446520513

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