4605 W Lincoln Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
doyle E
Came on time, fixed washer and left.
Customer service response - Thank you for your positive feedback, Doyle. We're happy to hear that our service was timely and efficient in fixing your washer!
Sears Home Services on January 05, 2025
John S
The service repair person was courteous and knowledgeable. He answered all of my questions.
Customer service response - Thank you for your positive feedback, John. We're happy to hear that our service repair person was courteous and knowledgeable!
Sears Home Services on January 01, 2025
Cheryl W
The technician was very efficient and quickly found the problem with my washer.
Customer service response - Thank you for your positive feedback, Cheryl. We're happy to hear that our technician was efficient and quickly resolved the issue with your washer!
Sears Home Services on January 01, 2025
Ronald M
Excellent service
Customer service response - Thank you for your positive feedback, Ronald. We're happy to hear that you received excellent service!
Sears Home Services on December 29, 2024
James D
Fast and efficient.
Customer service response - Thank you for your positive feedback, James. We're happy to hear that our service was fast and efficient!
Sears Home Services on December 19, 2024
Yorlanda S
Technician never showed up. Appointment was scheduled for 8:30 a.m. and I stayed home until 4:00 p.m. She never called for the day and never showed up at my location. My dishwasher is still inoperable. Pleas advise as to how you plan to rectify the situation. Today Sears sent out a different technician to repair my dishwasher. Appointment was scheduled from 8 am to 4 pm. I received a phone call from the technician about 10:00 a. m.; and he arrived at my location by 11:00 a.m. He was professional and courteous; and it took him about 1 hr. to repair my dishwasher. Come to find out the previous technician had broken the same part they sent her out to replace. She came out to my location to fix the same dishwasher twice and the third appointment she failed to even show up. I felt like she did not know what she was doing. Thank you Sears for getting it right as my dishwasher is up and running. Appreciate you sending someone new who was able to get the job done!!
Customer service response - We apologize for the trouble you've faced, Yorlanda. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on December 17, 2024
Andrea R
Mark gave me a call ahead of time to let me know he was on his way, showed up exactly when he said he would. Very knowledgeable and professional. Overall great experience.
Customer service response - Thank you for your positive feedback, Andrea. We're delighted to hear that Mark provided a knowledgeable and professional service, ensuring a great experience for you!
Sears Home Services on December 15, 2024
Jennifer B
Very professional and friendly
Customer service response - Thank you for your positive feedback, Jennifer. We're happy to hear that our service was professional and friendly!
Sears Home Services on December 15, 2024
Kathy S
Very nice 👌
Customer service response - Thank you for your positive feedback, Kathy. We're happy to hear that you had a nice experience with our service!
Sears Home Services on December 15, 2024
ANDRE C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
