6136 W Grand Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maggie B
Technician was very communicative and knowledgeable. He gave great instructions to keep washer in good shape
Customer service response - Thank you for the positive feedback. We're glad our technician could help keep your washer running smoothly!
Sears Home Services on June 03, 2024
Shelly D
Customer service response - A big thank you, Shelly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 28, 2024
John C
Shaun is an awesome tech, he got the dishwasher fixed in no time!
Customer service response - Thank you for acknowledging our technician's efficiency and skill! We're thrilled to hear your experience was positive.
Sears Home Services on May 22, 2024
Kenneth T
Technician was awesome! Quickly figured out why my oven was not operating correctly and quickly fixed it.
Customer service response - Thank you for your kind words! We're thrilled to hear our technician could swiftly resolve the issue with your oven.
Sears Home Services on May 21, 2024
Rosalba M
He was amazing 👏 right from the moment he said hello. He very professionally went in right to work. He explained to me the issue of the refrigerator and proceed to work on it to repair it. He explained to me how to better care for the refrigerator. Very courteous very professional 👏 👌 He certainly repaired the refrigerator. Thank you 😊 🙏
Customer service response - Thank you so much for your positive review! We're thrilled to hear about your excellent experience and appreciate you sharing how courteous and professional our technician was.
Sears Home Services on May 21, 2024
Jim S
Quick and efficient and went above and beyond.
Customer service response - Thank you for highlighting our efficiency and dedication to going the extra mile. We’re thrilled to hear you appreciated our service!
Sears Home Services on May 20, 2024
Kadidia P
Customer service response - Thank you so much for the fantastic 5-star rating, Kadidia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 19, 2024
Vickie F
Daniel was very knowledgeable about my Kenmore refrigerator and diagnosed the issue quickly. He was prompt, and professional throughout the process. I’m very satisfied with his service.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Daniel and our service.
Sears Home Services on May 19, 2024
Art S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 28, 2024
Johnny G
Dallas showed up around 2:00. I had a Cabrio by Whirlpool, and he said there were so many things wrong with it, he didn't think the warranty company would sign off on the parts. It took him about 15 minutes to diagnose the problems, he said he could order the parts and fix it, but, 'Select Home Warranty' probably would not authorize repair. He was correct, he's been doing it for a while now. So we shall see what 'Select' offers, because there were things guaranteed when we purchased the warranty. I have nothing against the repair company, these guys were awesome. I would definitely recommend Sears appliance repair.
Customer service response - Thank you for recognizing Dallas's expertise and for recommending us. Your patience with the warranty process is greatly appreciated, and we're here to assist further if needed.
Sears Home Services on March 27, 2024
