6136 W Grand Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kristin D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 11, 2024
Marina K
Dallas was wonderful.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Dallas and his service.
Sears Home Services on January 11, 2024
Kathy R
Mike was timely & very professional.
Customer service response - Thank you for leaving a review! We appreciate your feedback and are glad to hear that Mike provided timely and professional service.
Sears Home Services on February 08, 2024
Laura B
He was on time. Explained the situation. Was efficient and very nice.
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician was punctual, knowledgeable, and provided excellent service.
Sears Home Services on February 09, 2024
Anthony G
Customer service response - A big thank you, Anthony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Robert N
Jim was great. Super nice, very professional and very thorough in his explanation of my issue and the entire process to get things fixed.
Customer service response - Thank you for taking the time to leave a review. We're delighted to hear that Jim provided you with excellent service, being nice, professional, and thorough in explaining the issue and the repair process. We sincerely appreciate your feedback.
Sears Home Services on February 07, 2024
Roy W
Mike R
MaryPat H
Wonderful tech. Showed him my video of my washer and he knew exactly what the problem was. He was here for less than a half hour and everything was fixed. The problem was two screws got loose and were going around the drum of the washer. Very smart and professional. I believe his name was Joe.
Pam M
Oscar was here again. He's a great guy polite and professional. BUT Oscar can't resolve this washers problems. No one can. I've had so many technicians, parts replaced, washer balanced and it still isn't working properly. Still isn't rinsing out soap- no I don't put too much soap in the washer. I think it's been serviced 7 times since purchasing it new on October 26 2022. This washer is a lemon. One would think it'd be replaced after so many problems. Highly doubt that. Guess I'll just call again for service and spend a day waiting for a technician to come over- who won't be able to resolve the problems. Not the technicians fault. I actually feel bad for them. NEVER BUY A MAYTAG FRONT LOADER WASHER!
Customer service response - Thank you for taking the time to leave a review about our sears appliance repair . We appreciate your feedback and we are glad to hear that both Dallas and Shawn provided professional and personable service. We apologize for any inconvenience caused and we hope that the balancing of the washer will resolve the problem. Thank you again for your review.
Sears Home Services on February 07, 2024
