2 Fox Valley Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Steve H
Chuck, the technician, was able to quickly diagnose the problem with our gas dryer and he had the necessary replacement part in his service vehicle. After replacing the part, he performed the “clean and maintain” process for which we had also requested and then cleared up afterwards. Chuck also provided suggestions on how to keep the dryer operating efficiently, which we appreciated.
Customer service response - Thank you for taking the time to leave this positive review. We are glad to hear that Chuck was able to quickly diagnose and fix the problem with your gas dryer, as well as provide helpful suggestions for its efficient operation. We appreciate your business and hope to serve you again in the future.
Sears Home Services on January 26, 2024
BJ M
Chuck did a great job! He's kind, knowledgeable, and has a cheerful attitude. Immediately, he was able to troubleshoot my dryer problem, and clean it and my washer, too. Great service!
Customer service response - Thank you for taking the time to share your positive experience with us! We're glad to hear that Chuck provided excellent service and resolved your dryer problem efficiently. We appreciate your kind words and support.
Sears Home Services on January 23, 2024
Shyamprasad C
Very professional
Customer service response - Thank you for your feedback. We strive to provide a professional service to all our customers.
Sears Home Services on February 09, 2024
Lalitha N
He is very and very efficient.
Customer service response - Thank you for your review. We appreciate your feedback and are glad to hear that you found our service to be efficient.
Sears Home Services on February 09, 2024
N V
Clint did an amazing job today!
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that Clint did an amazing job during your service. Your feedback is greatly appreciated.
Sears Home Services on January 18, 2024
Gregg L
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 18, 2024
Kevin Q
Fantastic experience and very informative
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that you had a fantastic and informative experience with Sears Appliance Repair.
Sears Home Services on January 17, 2024
Mark N
Jerel did an excellent job repairing our washing machine after 6 weeks of trying to correct the problem. We are glad the washer is again working it was nice that Jerel understood our frustration with the process. He did and excellent job and is an asset to your company.
Customer service response - Thank you for taking the time to leave a review. We are glad that Jerel was able to successfully repair your washing machine and we will make sure to pass on your kind words to him.
Sears Home Services on January 17, 2024
Robert K
Really appreciated his honesty and professionalism.
Customer service response - Thank you for your kind words and acknowledging our technician's honesty and professionalism. We strive to provide top-notch service to all our customers.
Sears Home Services on February 08, 2024
Joe B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
