Spokane, WA improve reviews

The installers were super in getting the job done. Our problem was all the delays and lack of communication from Sears to us.

Very concerned with Sears declaring bankruptcy that warranties won't be honored.

Scheduling took a month longer than quoted. Furnace in but have not received the thermostat or the condensation pump and can not get a call back.

Initially there was a total lack of communication with project management had to contact sales agent for assistance after that things went well

Too much dissatisfaction to fit in this space. Salesman and project manager will not return phone call or email.

It took almost 4 weeks from the initial sale to get our install complete when we were told 7 to 10 days. It took more than 10 days for the PC to call

Coordinator did not communicate

I don’t think our a/c is working properly as our house is not cooling though the unit/system is running...I would like a follow up call for service.

A very friendly installer and a pleasure to have met.

Installers --fantastic, project manager--did not communicate had to call multiple times to get any info sales rep nice wrong papers