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Contractor Satisfaction
Time Satisfaction
Sales Process Satisfaction
Initial Sales Satisfaction
Installation Office Satisfaction
Great sales and install team. Very Happy!
DANIEL, K,
Lynchburg, VA
June 22, 2020
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
This was a miserable experience. The sales rep was good but things went downhill after I signed the contract and provided a deposit.
MARGARET, M
,
Floyd, VA
May 02, 2019
We're sorry that you did not have a good experience with us. We have sent you a separate email requesting additional information
SHSHI Social Care Team on May 16, 2019
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
I really like the virtual quote process
ALLISON, K
,
Dublin, VA
December 18, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
I gave the salesman 10's. However there was a disappointment with pricing. I am not even certain that he was at fault. The job came in about 1K more
CHARLES, Z
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VINTON, VA
December 05, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
The job was done well. The installers were polite and professional. They did not leave any mess. They cleaned up well. I was very satisfied.
ALTON, VA
November 19, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
excellent customer service everything was completed and done accordingly & in a timely manner. Thank you for your service!
KIM; H,
Roanoke; VA
June 04, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
The men that installed the windows were very professional and the entire job went very well.
RONALD, M 1351,
Halifax, VA
April 19, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
The best work crew ever, very polite each one had a job to do and did it. Outstanding workers!!!, Thanks so much!
ROGER, R 2149,
Pittsville, VA
March 30, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
It might have been a good idea to have a pre-installation visit as 2 items added time to complete and a trip to retrive additional material.
DAVID, D 1848,
Rustburg, VA
March 26, 2018
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Product Quality
Contractor Satisfaction
Sales Process Satisfaction
Project Communication
Initial Sales Satisfaction
Installation Office Satisfaction
The windows the first time that were installed were very crooked.BUT all 5 windows were replaced by a different installer and they were great!
GRACE, R,
Blue Ridge, VA
March 01, 2018