Alexandria, VA improve reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars
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  1. Overall rating

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    I was surprised that the installation team did not have appropriate Thermostat for the new furnace. Otherwise the installation team did a good job.
    McLean, VA
    October 16, 2019
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    The first consultant gave all false info.She got rid of her old stove and got denied of the new one.
    Hyattsville, MD
    October 02, 2019
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    Hello Kathryn, thank you for taking the time to share this experience with us. We sincerely appreciate and value your feedback regarding your cabinets. Thank you.
    SHS Social Care on October 28, 2019

  3. Overall rating

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    Very impressed with the end results. The installation team was excellent and very efficient. The cabinets look great.
    Herndon, VA
    September 24, 2019
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  4. Overall rating

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    Excellent communication clean and quick installation great follow-up.
    Arlington, VA
    September 20, 2019
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    Non-responsive poorly-managed project team. Scheduling delay nightmare. Unethical up-sell after contract. Disappointing. I would not recommend.
    Arlington, VA
    September 14, 2019
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  6. Overall rating

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    Professional team great follow through clean installation mindful of cleanliness answered all questions no hassles. Thank you!
    Arlington, VA
    September 06, 2019
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    Park did a professional job on our cabinet refacing. I couldn’t have expected a better job.
    Woodbridge, VA
    August 17, 2019
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    Team was great except the fridge now don't work correctly after there moving it. I hope you all fix it.
    Annandale, VA
    August 06, 2019
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    The Team was very professional answered all of my questions and concerns. I was very pleased and satisfied.
    Waldorf, MD
    August 05, 2019
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  10. Overall rating

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    Customer service is extremely poor no follow up calls. find out. Production was making delays I was totally unhappy with Sears.... No response!!
    Accokeek, MD
    July 20, 2019
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    We apologize for the lack of communication for your roofing project. We have sent you separately, an email requesting further details.
    SHSHI Social Care Team on August 28, 2019