Hyde Park, NY improve reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 77 Reviews
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My only complaint is with the technician because he don’t listen to me. The salesman told me one thing and he did his way anyway.Dear Orlando, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I love the system. but the crew caused cosmetic damage to my water heater. This will not affect the water heater but is visible damage.Lawrence, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I was not satisfied with the turn around time.They finish 30+ days after the date we agreed upon. I didn’t like the warranty they add to my paymentDear Clement, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I feel taken advantage of and lied toHi Rana,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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From the very well organized first consultation to the installation- everyone is soo nice and kept us in the loop along the wayDear Lynne, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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David K. was so wonderful and helpful and informative. He helped us get the best deal and offered support along the way!Dear Patrick, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The men who came to install were amazing! Very polite and respectful.Dear Maryanne, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Installed new condenser unit outside a new coil and larger filter holder and filter inside. Flushed the line and pressure tested everything.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Installation team; excellent. Project manager; non existent. Salesperson told me install would be in 1-2 weeks from purchase. It took over 8 weeks.Jaime, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Horrible experience would never recommend Sears!HI Elizabeth,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.