Windsor Mill, MD improve reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 362 Reviews
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I am completely satisfied with my new door and thanks to all who made it possible.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Great customer serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We had a new bathtub sink and toilet installed. The sink and tub were not properly installed; water leaked causing extensive damage.We are sorry to hear we did not meet your expectations. Our products ship directly from the manufacturer and at times do not contain instructions. If you are needing further assistance obtaining instructions, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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The team was great. Cheryl was wonderful really on top of everything. There are a few minor fixes that need to be addressed yet.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Prompt installation and professional work!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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Excellent Service! the sales consultant explained what worked better for our home. The windows installers arrived and did not hesitate to start.Dear Lydia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The workers kept taking their masks off inside my home despite repeated requests. They also installed the deadbolt and doorknob in the wrong openings.Dear Valerie, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Installation Team was excellent. Initial Sales process by Eric was good and I paid all but now no response about incomplete work. Need response.Dear Grishmeshwar, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Excellent team. Long delay in materials and then ultimately some materials had to be reordered which extended the time. Great communication howeverDear Amelia, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Excellent service!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.