Windsor Mill, MD improve reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 314 Reviews
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floors look great..need better samples when selling to match what actually comes in to begin project.do not look the same.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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My installer and his helper did a GREAT job! They didn't rush and the results showed! They put a new floor and two of by bathrooms.Dear Wanda, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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The biggest problem was that they came with the wrong condenser. Getting the correct condenser put them a whole extra day behind.Eileen, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Very pleased with installation of our HVAC system. Tony and Tina where on time and worked diligently. Exceeded our expectations.Dear Kelvin, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was told by the salesperson I'd have certain brands of condensers and handlers but they appear to be some sort of generic no name appliances.Dear Kenton, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Everyone from sales consultant to installer was easy to understand and knowledgeableThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Excellent sales person excellent contractor was on time work was done in two days like they saidHI Dorine,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Excellent team! From Sales to installation!Hi Martha,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Install team-great. Customer support-nonexistent. Had to call tech directly to get defect repaired.Dear Alex, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The install was great. I was not impressed with the set up and scheduling of my project.Dear Harold, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team