11554 Columbia St Ste B Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (17 reviews)

Ruby C

June 17, 2024

very friendly and pilot only thing i had to wait 3 days for him to come back and fix it

Source: Google

Customer service response - Thank you for your kind words about our friendly service; we apologize for the inconvenience caused by the wait time. We're working on improving our response times to better serve you in the future.

Sears Home Services on June 17, 2024

Cynthia W

June 07, 2024

Excellent service and advice about filters

Source: Google

Customer service response - Thank you for your kind words about our service and advice on filters! We're delighted to hear you had a positive experience.

Sears Home Services on June 07, 2024

Hope W

June 07, 2024

Great service. Awesome guy!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you enjoyed our service.

Sears Home Services on June 07, 2024

Jason N

June 05, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on June 05, 2024

Tony K

March 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Tony! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 28, 2024

roger E

February 05, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on February 05, 2024

Tracy R

November 19, 2024

I did not decline the service, no one answered the door because you knocked instead of ringing the doorbell.

Source: Google

Customer service response - We apologize for the misunderstanding, Tracy. We appreciate your feedback and will remind our technicians to use the doorbell to ensure better communication.

Sears Home Services on November 19, 2024

Average Rating: 4.9/5 (17 reviews)