901 US27 N Ste 130 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wanda M
Very good work
Customer service response - Thank you for your positive feedback, Wanda! We're thrilled to hear you were satisfied with our work.
Sears Home Services on October 06, 2024
Irene T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 23, 2024
Greg H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 19, 2024
benson J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 19, 2024
Loren F
Robert is very competent and performed efficiently.
Customer service response - Thank you for your positive feedback, Loren! We're delighted to hear that Robert provided competent and efficient service.
Sears Home Services on September 15, 2024
Monica L
He was very nice and polite.
Customer service response - Thank you for your kind words, Monica! We're delighted to hear you had a positive experience with our technician.
Sears Home Services on September 05, 2024
Harold H
Robert was great. Knew what he was doing. Made update phone calls
Customer service response - Thank you for your positive feedback! We're delighted to hear that Robert provided knowledgeable service and kept you updated throughout the process.
Sears Home Services on August 20, 2024
Lawrence B
Great work
Customer service response - Thank you for your kind words! We're delighted to hear you're pleased with our work.
Sears Home Services on July 31, 2024
Susie C
Personal, polite, professional!
Customer service response - Thank you for highlighting our team's dedication to professionalism and courtesy. We're thrilled you had a positive experience!
Sears Home Services on July 22, 2024
Rex R
Efrain Tech 117 is an incredible employee. Our refrigerator is covered by the Sears full home warranty and has been out of service and broken since August and we still don’t have a replacement and Efrain has tried his best to be the go-between and help us get through this because we’ve been customer for 20+ years. They keep sending him back to fix something that they don’t even make parts for so he took the parts back for after two months of setting at my house. I’m tired spending so much time on the phone,taking to a computer, then, when you finally reset a human voice, it’s someone that cannot speak English very well or very plain and then you’ve gotta go through explaining everything all over. Still waiting on a coupon from the Resolution department for a replacement Refrigerator, which they agreed to. The holidays are coming up and it’d be nice to have a refrigerator that has ice and I don’t have to buy 30 or 40 bags of ice.phone calls
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 27, 2024
