901 US27 N Ste 130 Reviews
Showing most recent reviews from verified customers of Sears Home Services
maria G
Customer service response - Thank you so much for the fantastic 5-star rating, maria! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 23, 2024
Malcolm B
The technicians repair performance and his customer considerations were both OUTSTANDING
Customer service response - We're thrilled to hear about your positive experience with our technician's quality of work and customer service. Thank you for taking the time to share your feedback!
Sears Home Services on May 19, 2024
Carolyn E
Mike was very helpful + knowledgeable!
Customer service response - We're thrilled to hear Mike was of great assistance, and we greatly appreciate your positive feedback. Thank you for choosing us for your appliance repair needs!
Sears Home Services on March 31, 2024
Robert S
Just repair man, was amazing. He was very skilled in his profession, knew exactly what to do, he had the tools to do it with, and was outstanding in his demeanor and his professionalism. He represented your organization in and outstanding manner and I would definitely want him again should anything ever happen to my refrigerator again.
Customer service response - We're thrilled to hear about your positive experience with our technician and his professionalism. Thank you for taking the time to share your feedback and for trusting us with your appliance repair needs.
Sears Home Services on March 20, 2024
Mark H
Outstanding care and service! Please keep it up!!!
Customer service response - A big thank you, Mark, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 14, 2024
robyn C
He was very professional and pleasant.
Customer service response - We're delighted to hear you found our technician professional and pleasant, your positive review is very much appreciated. Thank you for your feedback.
Sears Home Services on March 14, 2024
Bill T
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Stephen S
He was prompt, friendly and knowledgeable. The washer was fixed and working in quick order. Thank you.
Customer service response - Thank you for taking the time to leave us a positive review! We're glad to hear that our technician was prompt, friendly, and knowledgeable, and that we were able to fix your washer quickly. We appreciate your business!
Sears Home Services on February 06, 2024
Carol B
I think $434 is an astronomical charge for less than an hour's work. I had to wait 10 days to get service on my A/C in 90 degree weather. If this persists, sadly, I will not continue with this plan and will not recommend it to anyone else. I have always been very pleased with my Cap 10 Plan for years.
Marsha F
Rob knows what he is doing and works hard!!
