16395 Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maggie H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 28, 2024
Troy M
Friendly and great service
Customer service response - Thank you for your positive feedback, Troy! We're delighted to hear you were pleased with our friendly and great service.
Sears Home Services on August 25, 2024
Dina S
The technician was professional and informative.
Customer service response - Thank you for your positive feedback, Dina! We're delighted to hear that our technician provided professional and informative service.
Sears Home Services on August 20, 2024
Karen M
He arrived timely,, was incredibly friendly,, professional and honest with us,, you are very lucky to have him as an employee!!
Customer service response - Thank you for your kind words, Karen! We're thrilled to hear about your positive experience and appreciate your recognition of our team member's professionalism and friendliness.
Sears Home Services on August 15, 2024
Rose O
The technician was friendly and respectful. He was knowledgeable And explained results. Thank you.
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your experience with our technician and happy we could help.
Sears Home Services on August 14, 2024
Suzanne T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 14, 2024
louis J
Well, we finally got a technician who was able to correctly diagnose the problem and fix it. High marks for Khanh! But I must add that we had previously had 10 no-shows starting in early May on this. I am very dissatisfied with the amount of time it took to get this problem handled. Sears needs to seriously upgrade their program
Customer service response - We apologize for the inconvenience caused by the delays and appreciate your patience. Thank you for recognizing Khanh's work and we'll strive to improve our scheduling system.
Sears Home Services on August 13, 2024
Debi W
Fixed the problem with my door lock.
Customer service response - Thank you for your review, we're glad we could fix your door lock efficiently.
Sears Home Services on August 04, 2024
Tommy D
Johnny was knowledgeable and did a good job getting the problem solved.
Customer service response - Thank you for acknowledging Johnny's expertise and our service quality. We're delighted we could resolve your problem satisfactorily.
Sears Home Services on August 01, 2024
Marlene V
Customer service response - Hi Marlene, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 01, 2024
