363 S Broadway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (241 reviews)

Tony

June 17, 2024

James did excellent work and was a perfect gentleman. We are extremely happy with the service he provided.

Source: Google

Customer service response - Thank you for your kind words about James and our service; we're thrilled to hear about your positive experience. We look forward to serving you again in the future.

Sears Home Services on June 17, 2024

jim P

June 13, 2024

technician Dan was very good at what he does. Would have him fix my stuff anytime.

Source: Google

Customer service response - Thank you for your kind words about Dan. We're glad he could help and look forward to serving you again in the future.

Sears Home Services on June 13, 2024

Sue/Gordon B

June 13, 2024

Tyler was excellent! He knew what the problem was and fixed it right away!

Source: Google

Customer service response - We're thrilled to hear that Tyler provided you with excellent service and resolved your issue promptly! Thank our for your kind feedback.

Sears Home Services on June 13, 2024

Dawn

June 11, 2024

Excellent customer service

Source: Google

Customer service response - Thank you for recognizing our commitment to excellent customer service. We're glad you had a positive experience with us.

Sears Home Services on June 11, 2024

Donna S

June 12, 2024
Source: Google

Customer service response - Donna, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on June 12, 2024

Mary C

June 09, 2024

He was very professional and personable!!! Thank you!!!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our team.

Sears Home Services on June 09, 2024

Tariq W

June 07, 2024

James was great and did a fantastic job.

Source: Google

Customer service response - Thank you for your kind words about James; we're thrilled to hear you were satisfied with his fantastic work.

Sears Home Services on June 07, 2024

CISM P

June 04, 2024

Dan was extremely helpful when I was unable to reach Sears to reschedule. There were no dates available on-line that worked for me, and no way to reach a customer service human being, leading to much frustration. I reached out to Dan and he was able to work it out in a timely manner. My appliance is fixed and I couldn't be happier! Thank you, Dan!!

Source: Google

Customer service response - Thank you for sharing your experience! We're thrilled Dan could assist you and solve your issue promptly.

Sears Home Services on June 05, 2024

Jason W

May 31, 2024

Would be great if they had drill bits

Source: Google

Customer service response - Thank you for your feedback. We'll consider adding drill bits to improve our service.

Sears Home Services on May 31, 2024

Jonetia L

May 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Jonetia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 28, 2024

Average Rating: 4.3/5 (241 reviews)

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