7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Anthony D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 02, 2024
Kendra S
Erick was seriously the best! Communicative the whole process, polite, cleaned up more than the water mess that comes with installing a new pump and just awesome in general! I wish all repair People were like him!
Customer service response - Thank you for your glowing review, Kendra! We're thrilled to hear that Erick provided such exceptional service and made the repair process smooth for you.
Sears Home Services on October 01, 2024
scott T
Sergii was very knowledgeable and quick to isolate the problem with my cooktop, the control board. he ordered a new one to arrive in about a week. Reasonable parts and labor. I signed up for the annual home warranty for all my appliances. Nice to have someone to call who came come the NEXT DAY!!
Customer service response - Thank you for your detailed feedback, Scott! We're thrilled to hear that Sergii provided knowledgeable and efficient service, and that you're satisfied with our home warranty plan.
Sears Home Services on September 28, 2024
Robin J
Excellent service! Casey did everything exactly the way that he communicated. Thank you for an easy and efficient experience.
Customer service response - Thank you for your wonderful feedback, Robin! We're delighted to hear that Casey provided excellent service and made your experience easy and efficient.
Sears Home Services on September 28, 2024
Amber C
Casey was very knowledgeable and professional. He knows how to do his job and does it well!!!
Customer service response - Thank you for your kind words about Casey! We're delighted to hear that he provided knowledgeable and professional service.
Sears Home Services on September 21, 2024
Julia M
Fixed and now is ok. Next time don't put off the repair for 4 months and keep making excuses for it. It was not Zack's fault. It was Sears.
Customer service response - Thank you for your feedback! We're glad to hear everything is now working well.
Sears Home Services on September 18, 2024
JW
These guys did a good job. They were competent and efficient. A phone call to give me an ETA was a bonus
Customer service response - Thank you for your kind words! We're glad to hear our team was competent and efficient, and that the ETA call was appreciated.
Sears Home Services on September 15, 2024
Carolyn K
Technician was knowledgeable and very courteous.
Customer service response - Thank you for your kind words, Carolyn! We're delighted to hear that our technician provided you with knowledgeable and courteous service.
Sears Home Services on September 11, 2024
Ron D
Best I've ever had!! Went and got the part he needed, returned with in an hour and fixed it. Thank you!
Customer service response - Thank you for sharing your wonderful experience with our service! We're delighted to hear that our technician was able to quickly resolve the issue for you.
Sears Home Services on September 10, 2024
C. A
Our tech was very knowledgeable.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician's knowledge met your expectations.
Sears Home Services on September 07, 2024
