5110 Pacific Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fran M
The tech, Michael, was extremely knowledgeable of the Sears product he was servicing. He accomplished his task in a professional and friendly way with respect for personal property. Excellent job!
DAVID W
Richard
Jose did a great job
Customer service response - Thank you so much for taking the time to leave a review. We truly appreciate your kind words about Jose's excellent service.
Sears Home Services on January 16, 2024
Maria A
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Orvilla T
After several attempts to get my fridge working and communicating back and forth.
Customer service response - Thank you for your review, Orvilla! We're glad to hear that despite the challenges, we were able to assist with your fridge.
Sears Home Services on July 13, 2025
Carmen B
Your technician was knowledgeable, friendly, and informative
Customer service response - Thank you for your review, Carmen! We're glad to hear our technician was knowledgeable, friendly, and informative.
Sears Home Services on June 17, 2025
Isidro F
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on June 08, 2025
Folorunso A
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on April 28, 2025
Roger N
The technician, Ben, was great, in that he explained the problem, ordered the proper parts, and kept in touch to conveniently get the job done ASAP. Unfortunately, a miscommunication with the service company caused an extra trip to be scheduled because the shipped parts didn't actually arrive when notified of their receipt at my residence like the tech was informed that it was.
Customer service response - Thank you for your feedback, Roger. We're glad to hear Ben provided great service, and we apologize for the miscommunication regarding the parts delivery.
Sears Home Services on December 12, 2024
Maria R
Tech was 30 minutes late. Once he arrived he was very professional. Worked quickly and provide excellent customer service
Customer service response - We apologize for the 30-minute delay but are glad to hear about your satisfaction with our technician's professionalism and service. Thank vous for sharing your experience.
Sears Home Services on July 11, 2024
