San Francisco Metro Area Repair Reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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1–10 of 1754 Reviews
  1. Good work

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    Issue was not resolved the 1st time, appears to be fixed after the 2nd attempt.
    BRENTWOOD, CA
    September 25, 2018
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  2. Great service...

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    But the issue hasn't been resolved completely for several years now. Although, the repair contractor Innovative Appliance & Maintenance Services was better than the Searsbrepairmen I've seen in the past, and they're very nice, professional, and kept me informed.
    SAN PABLO, CA
    September 24, 2018
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  3. 3-4 weeks for an appointment = RIDICULOUS

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    3-4 weeks for an appointment = RIDICULOUS. HIRE more servicemen or OUTSOURCE THE WORK. We are paying a lot of $ for this service. It took 10 minutes to fix put the spring in place.
    BRENTWOOD, CA
    September 24, 2018
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out with this. We appreciate your business and look forward to assisting you with this matter
    SHS Social on September 25, 2018
  4. Excellent job

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    Siraj Ali from Sears Garage Solutions was very thorough.
    CONCORD, CA
    September 22, 2018
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  5. Excellent service

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    Siraj Ali from Sears Garage Solutions did an excellent job.
    CONCORD, CA
    September 21, 2018
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  6. Excellent service

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    Duran Ali from Sears Garage Solutions did a great job.
    CONCORD, CA
    September 21, 2018
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  7. Excellent service

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    Ali from Sears Garage Solutions was on time and was very thorough
    CONCORD, CA
    September 21, 2018
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  8. Excellent service technician

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    Siraj Ali from Sears Garage Solutions said he would be here at 10:00, and he was. He was excellent. Very thorough. In the past Sears would say tech to arrive between 8:00-12:00. I have waited all morning without a tech showing up until after 1:00. Not tech’s fault; scheduling fault. Not good customer service.
    CONCORD, CA
    September 21, 2018
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  9. great service

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    arrived in a timely manner and did my year maintenance thoroughly
    WATSONVILLE, CA
    September 20, 2018
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  10. Fridge maintenance

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    He has very good customer skills. He gave me useful tips on how to take good care of my fridge.
    PLEASANTON, CA
    September 20, 2018
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