1178 El Camino Real Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jason L
Lorenzo was kind and respectful in addition to being very thorough in his examination and fixing of the problem.
Customer service response - Thank you for your feedback, Jason! We're glad to hear Lorenzo was kind, respectful, and thorough in resolving the issue.
Sears Home Services on May 15, 2025
Kcenia M
Christopher is a nice technician and he knows right away what’s going on my refrigerator is not cooling but he did good right away. Thank you very much for good job or work
Customer service response - Thank you for your feedback, Kcenia! We're glad to hear Christopher quickly identified and resolved the issue with your refrigerator.
Sears Home Services on May 09, 2025
Zulena P
Even though he was 3 hours past my schedule time - he was very polite and knowledgeable which is always a plus.
Customer service response - Thank you for your feedback, Zulena! We're glad to hear our technician was polite and knowledgeable, and we appreciate your patience with the timing.
Sears Home Services on May 08, 2025
mike M
Finaly got furance and air running. all working good
Customer service response - Thank you for your feedback, Mike! We're glad to hear your furnace and air are running well.
Sears Home Services on May 01, 2025
Fred M
Very professional diagnosed problems, and got parts locally, fixed it now its up and running furnaces
Customer service response - Thank you for your feedback, Fred! We're glad to hear our technician was professional and quickly got your furnace up and running.
Sears Home Services on May 01, 2025
Susan J
Very professional and courteous.
Customer service response - Thank you for your feedback, Susan! We're glad to hear you found our service professional and courteous.
Sears Home Services on April 27, 2025
Alma C
Anthony came at the time he specified in his text. He asked me relevant questions then began looking over the refrigerator as he took pictures. When he got to the freezer he quickly diagnosed the most possible problem. He showed me ice on the door edge and water droplets on the food. He explained to me how to fix the problem by rearranging the food so that door closes more securely.
Customer service response - Thank you for your feedback, Alma! We're glad to hear Anthony was punctual and thorough in diagnosing and explaining the issue with your refrigerator.
Sears Home Services on April 24, 2025
Bob A
Patrick was timely, efficient and very professional. He located the problem with my dishwasher quickly and remedied the situation.
Customer service response - Thank you for your feedback, Bob! We're glad to hear Patrick was timely, efficient, and professional in resolving your dishwasher issue.
Sears Home Services on April 20, 2025
V F
Very professional & friendly. Explained everything. Except he listed the Washer & Dryer as ADMIRAL & they are both Maytag.
Customer service response - Thank you for your feedback, V Faria! We're glad to hear our technician was professional and friendly, and we appreciate your note about the appliance brands.
Sears Home Services on April 17, 2025
Carol S
Sears Appliance Repair has met all my expectations. They let me know the status of my repair at every step of the way. The technicians have been prompt, thorough, respectful and clean. Thank you Sears!
Customer service response - Thank you for your feedback, Carol! We're glad to hear our team met your expectations and provided prompt, thorough, and respectful service.
Sears Home Services on April 13, 2025
