1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gaby R
He did a great job he is very professional
Customer service response - A big thank you, Gaby, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 25, 2024
Dennis L
Muhamid is an excellent technician. He has been too our house twice, first for a Sears Kenmore Elite 13 year old refrigerator and today for our Whirlpool microwave oven which is almost three years old. He gave me all the information about how much it would cost to fix the refrigerator which I decided to junk. He discovered a loose wire in the microwave and showed us that the microwave now is good. He determined that we do not have power to where we plug in the microwave to the wall socket. I will call an electrician on Monday as this is a very strange situation. all the curicut breakers are all on and all sockets in the kitchen are on. I really appreciated his talent, he is a very professional technician.
Customer service response - Thank you for sharing your positive experience with Muhamid, our technician. We're delighted to hear about his professionalism and the thorough service provided during his visits.
Sears Home Services on June 23, 2024
Cecilia P
Customer service response - Thank you so much for the fantastic 5-star rating, Cecilia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 20, 2024
Angela L
Russell was professional, friendly, informative and hopefully he did fix the washing machine. Haven’t used it yet. The problem is Sears over books the workers so the scheduled window is never accurate.
Customer service response - Thank your for your feedback; we're glad Russell provided a professional service. We apologize for any inconvenience with the scheduling and are working on improving our booking system.
Sears Home Services on June 20, 2024
Anabel C
Tech was knowledgeable, repaired our issue and respected our property! Great job.
Customer service response - Thank you for your positive review! We're thrilled to hear about your satisfaction with our technician's service and respect for your property.
Sears Home Services on June 19, 2024
Peggy A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 16, 2024
Cindy B
Russell is a great technician. We have had him service our washing machine before. He does a great job.
Customer service response - Thank you for your kind words about Russell and recognizing his great job on your washing machine. We're thrilled to hear about your positive experiences with us!
Sears Home Services on June 13, 2024
Tony B
Customer service response - A big thank you, Tony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Sherron T
Technician Keith satisfactorily repaired my kenmore elite dryer after addressing and correcting a problem from another sears tech diagnosis service trip. Keith was knowledgeable and explained in details what my dryer problem was and what had to be done to correct and fix it. Thanks Keith, you are definitely an asset to the Sears Appliance Repair Dept 👍🏽
Customer service response - We're thrilled to hear about your positive experience with Keith and appreciate you acknowledging his expertise and valuable contribution to our team. Thank you for choosing us for your appliance repair needs!
Sears Home Services on June 11, 2024
Bien L
The technician was great. Very friendly and knowledgeable
Customer service response - Thank you for your kind words! We're delighted to hear our technician made your experience with us a positive one.
Sears Home Services on June 10, 2024
