72-880 Highway 111 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Barb D
The Sears technician was great. He kept me informed. Explained the problem to me. Was extremely polite. Thank you.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on July 15, 2024
Paula R
I was not happy that he didn't show up a week ago, but I don't think it was his fault. Sears had a scheduling issue.
Customer service response - I'm sorry for the inconvenience caused by the scheduling issue with Sears. Thank you for your understanding and patience.
Sears Home Services on July 12, 2024
Laura M
Julio did a great job. Was very well at Communicating when he would arrive and was very efficient at completing the job.
Customer service response - Thank you for your positive feedback! We're happy to hear Julio provided excellent service and communication.
Sears Home Services on July 11, 2024
M K
After spending a very uncomfortable evening with both a/c units non functional, I looked with dread the coming day as dawn broke. Seared into my smouldering brain was the local news forecasting a record 120 degree temperature day. While my relatives living in humid areas of the country are quick to point out, 'but it's a dry heat, you don't have the humidity like we do', I point out to them that my oven is also a dry heat and it cooks just fine. Then the Sears repair guy came by and in no time at all I felt the familiar cool breeze I've come to depend on from the wall register. Thank you, a thousand sweaty thank yous!
Customer service response - We're thrilled we could bring comfort back to your home, especially in such extreme heat. A big thank you for choosing us and for the sweatily appreciated thank yous!
Sears Home Services on July 08, 2024
Mario S
Knowledgeable, efficient, personable; reasonable price. I It's great that Sears still has this service.
Customer service response - Thank cough for highlighting our knowledgeable and efficient service with reasonable prices; we're pleased to continue offering the quality you expect from Sears.
Sears Home Services on July 02, 2024
Pamela R
On time, courteous
Customer service response - Thank you for acknowledging our punctuality and courteous service. We're delighted to hear you had a positive experience.
Sears Home Services on June 27, 2024
MaryAnne C
He was on time, worked quickly & was professional.
Customer service response - Thank for highlighting our punctuality, efficiency, and professionalism. We're glad you had a positive experience!
Sears Home Services on June 27, 2024
Jacqueline B
Jamie was very polite and professional, as well as, patient. He explained the problem clearly.
Customer service response - We're delighted to hear about your positive experience with Jamie and that he was able to explain your appliance's issue clearly. Thank you for sharing your feedback!
Sears Home Services on June 26, 2024
Jason F
They came and did a great annual maintenance for my washer and dryer.
Customer service response - Thank you for taking the time to leave us a review about your positive experience with our annual maintenance service for your washer and dryer. We're thrilled to hear you were satisfied!
Sears Home Services on June 21, 2024
Sharon A
Ramon was very efficient and was on time when he said.. I highly recommend 👌
Customer service response - Thank you for your positive feedback and for recommending our service. We're thrilled to hear Ramon met your expectations!
Sears Home Services on June 21, 2024
