1351 E Hatch Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (117 reviews)

Anna D

December 21, 2023

Erick was thorough and found the cause of my issue with my washing machine while performing the yearly preventative maintenance on my washer and dryer. He was on time ,friendly, and knowledgeable.

Source: Google

Angela T

December 21, 2023

I appreciate his quality of service.

Source: Google

Elizabeth H

November 14, 2023

Our technician was on time and very fast in fixing our oven. He gave me some tips on keeping my oven working. He explained what parts were being replaced.

Source: Google

Sharon B

November 16, 2023

The best and most helpful and informative mobile service rep I have dealt with. Thank you!

Source: Google

Meridith Y

November 18, 2023
Source: Google

Carla P

February 05, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Carla! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 05, 2024

Leslie M

April 24, 2025
Source: Google

Customer service response - Thank you for the 4-star rating, Leslie! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on April 24, 2025

Alma M

September 11, 2024
Source: Google

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on September 11, 2024

Rochelle R

March 18, 2024
Source: Google

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on March 18, 2024

Valery W

February 08, 2024

Service person that did the work was in training. The other technician was watching and advising the whole time.

Source: Google

Customer service response - We are sorry to hear about your experience with our service person who was in training. We appreciate your feedback and will take it into consideration to improve our service in the future. Thank you for bringing this to our attention.

Sears Home Services on February 08, 2024

Average Rating: 4/5 (117 reviews)
Chat