100 Vintage Faire Mall Reviews

Throw away a perfectly good appliance because the tech says there is a small freon leak in the pipe? Then why would you purposely let freon out? Why toss a major appliance because you can't get a factory part? Why not an after market part? I don't like waste. I have an Amana fridge that is 35 years old freezer on the bottom, still running perfectly. Why are manufacturers building appliances to fail early, on purpose? We are better than that! When I purchased the Kenmore Elite, French doors, the Sears salesman said it was made by Whirlpool. The tech said it was made by LG. I am totally discusted! I will find a refrigerator repair man who can replace the pipe the tech says is leaking. Not happy with the outrageous cost just to look and give bad news that he can't fix it, and also, allowing purposely to let freon eacape! Makes no sense at all!

Ignacio reported that the furnace is working, and he’ll call the technician with Choice warranty to check the duct work and zone control. And I asked him if I have to pay another trade fee, he said no! So, today I called Choice warranty and told them what Ignacio told me since the furnace stopped working after 1 hour and heater is not staying warm. They will try to reach Ignacio!!! He’s not true to his words,

The tech never came to my house. I was home from 1-5 and about 4:35pm, the tech called wanting to know if I had the parts. After explaining that a month ago, he took the wrong parts back to the shop and I had been told parts aren't available for my oven, yet an appointment was made for a guaranteed repair as my oven has not been working since November, 2023. When I signed up with the warranty program, I was told that if my appliance couldn't be fixed, I would get a new one. After many calls to your Customer Service and 4 months later, I still do NOT have a working oven. The tech called customer service and he called me back saying I would hear what options I have in 24-48 hours. I was told last week that I would hear from you about the authorization last Friday morning. I called Customer Service on Saturday about my authorization and was told to call on Monday. I called Monday and was promised that they v would repair my oven today. Since the tech called Customer service, he called me back and said he would not be coming. This was around 4:50 pm. I want to be compensated for the 4 hours I waited. I do NOT call what you offer Service. I better hear from your so-called Authorization Department with the next 24-48 hours, or I will be seeking legal help. Barbara Sherwood

I told the technician that I located the problem. The bleach dispenser needed to be replaced. I looked on line and the part (OEM) was only 35 dollars. I was quoted almost 500 Dollars. 260 for the part and the rest on labor cost. Ridiculous. I'll never call sesrs again.

from 11/4 until now 11/21 our washer has not been fixed. Frank put a big hole in the hose, which made the water leak and flood the floor. the electrical board was installed wrong, it went from not spinning to not working at all. today he installed a new hose, still it is still not working. It is causing us a lot of family problems due to his lack of experience. we are very unhappy with the situation. not good at all. still, as of this night, the washer is not working.

Since 11/4my washer still not fixed. Very inexperience tech. Family is suffering because of job not finished.