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10500 Wicklow Way Reviews
Read reviews from customers who used our services at 10500 Wicklow Way
Total reviews
90
Average Rating
4.4/5
Mary M,
Service repair on my dryer was done quickly and it is now working. Xer knows his stuff! Service technician was polite, effective and on time. Thank you
Constance M,
Renee A,
Technician was very polite and knowledgeable but this was the fifth visit and my machine still doesn’t work!!!
Laura M,
Customer service response - Thank you for your feedback, Laura. We're sorry to hear about the ongoing issue with your machine. Please contact us directly so we can work on resolving this for you.
Sears Home Services on 1771288579311
karen F,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1760576494417
This was their second attempt at fixing our problem with our dishwasher This technician seemed much more knowledgeable than the first one. He quickly located the problem and showed us what was causing the problem. It made sense this time. I’m confident the issue has been corrected this time
Joel W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752456332596
The service was supposed to be today, July 3 between 8 AM and 12 PM The technician showed up at 3 o’clock when I was leaving with my grandson so I did not get my service.
Kathy N,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720149783309
Tech was running 3 hours behind. Attempted to see my service was still in queue. Impossible to contact any one with your company. Frustrating!
Thomas H,
The repair person who came was very polite, was very professional and explained to my wife how best to use the dryer to not have another recurrence of the dryer not drying. He was clear and concise.
Chester,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1768181672868
He did not put all parts back and now we have no ice and I can’t reach anyone who can help us
dana A,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1765241620181
