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10500 Wicklow Way Reviews
Read reviews from customers who used our services at 10500 Wicklow Way
Total reviews
90
Average Rating
4.4/5
While the result of the service ended with a part that is unavailable, the technician did everything possible to assure that I could continue to use my 13 year old Kenmore Pro range. He was respectful and friendly during the entire appointment. This is the second time he has serviced one of my appliances and I highly recommend them for honesty in their recommendations.
Robin L,
Customer service response - We're glad to hear about your positive experience with our technician, especially his diligence and respectful manner. Thank and recommend your ongoing support and trust in our team's honesty.
Sears Home Services on 1717136228691
Great communication and repair personnel. Use Sears with confidence. We knew exactly what was going to happen next and when. Parts shipped fast and return repair done well
R E,
Customer service response - Thank you for recognizing our effective communication and the efficiency of our repair services. It's a pleasure to know that we can meet your appliance repair needs confidently.
Sears Home Services on 1710477762532
Pamela A,
Customer service response - A big thank you, Pamela, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710388072624
Keith was great. Went right to work and no issues. Thanks
Sally B,
Customer service response - Thank you for leaving your review and for acknowledging Keith's great work. We appreciate your feedback and are glad to hear that you had a positive experience with our service. Thank you for choosing Sears Appliance Repair.
Sears Home Services on 1706016150265
The dishwasher technician was polite knowledgeable, and did a great job repairing my dishwasher, and made it working properly. I would even ask for him again if I ever need it.Thank you for sending someone that did an excellent job.
Ron P,
Customer service response - Thank you for taking the time to leave such a positive review. We are glad to hear that our technician was polite, knowledgeable, and able to fix your dishwasher. We appreciate your feedback and hope to assist you again in the future if needed.
Sears Home Services on 1705597632198
Tech was very courteous. Called to tell be what time he would be here. Left the work area very clean!
Nancy F,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's courteousness and cleanliness.
Sears Home Services on 1705679003361
This is the third trip out to try to fix a brand new Samsung refrigerator that didn’t work after 12 hours. The first technician did not diagnose the problem correctly but Samsung sent three compressors to me! The second technician diagnosed a faulty mother board. That part was ordered and was installed by the same technician that came on the second visit. He seems knowledgeable and was very customer service oriented. If the refrigerator doesn’t work correctly after this fix, he is recommending that Samsung send new refrigerator out as it is under warranty and still has all the plastic wrap on to prevent scratching. I would recommend this repair technician but would not recommend buying a Samsung refrigerator! My new one didn’t even work one day….
LeAnn M,
Customer service response - We apologize for the inconvenience and frustration caused by the issues with your new Samsung refrigerator. We appreciate your recommendation of our repair technician and thank you for leaving your feedback.
Sears Home Services on 1705036253828
Matthew was friendly, courteous, and professional. explained the problem, and what could be done to resolve the issue.
Merrilee B,
Customer service response - Thank you for your review! We appreciate your kind words about our technician Matthew and his professionalism in explaining the problem and providing solutions to resolve the issue.
Sears Home Services on 1707365736905
Superb service
GINGER B,
Norma D,
