1982 E 20th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sarah D
These 5 stars are for Lawson, the tech who came to my house. My entire experience with Sears has been awful! But Lawson was the only honest, kind, hard worker I’ve experienced in the last 4 weeks it’s taken me to get my refrigerator fixed! Without him it never would have happened. The customer service on the phone and the other techs were all useless. Thank you Lawson for taking your time, having pride in what you do, and putting customers first.
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 18, 2024
Eric S
Great service from Austin came in late in the day and fixed our issue with our dryer very knowledgeable and super nice guy!! Give the man a raise
Customer service response - Thank you for your review, Eric! We're glad to hear that Austin provided great service and was able to fix your dryer issue.
Sears Home Services on November 16, 2024
Sharon F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 14, 2024
Ken H
He took his time. Questioned thoroughly and ran some test.
Customer service response - Thank you for your review, Ken! We're glad to hear that our technician took the time to thoroughly address your concerns and run tests.
Sears Home Services on November 12, 2024
Maureen G
Brian was great: professional and knowledgeable. He solved the problem and gave us tips for caring for our appliances in the future.
Customer service response - Thank you for your review, Maureen! We're glad to hear that Brian provided professional and knowledgeable service and offered helpful tips for future care.
Sears Home Services on November 10, 2024
Juliann C
Brian was very professional and friendly. Great service,
Customer service response - Thank you for your review, Juliann! We're glad to hear that Brian provided professional and friendly service.
Sears Home Services on October 29, 2024
James H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 15, 2024
David C
My technician was very prompt, knowledgeable and friendly about my appliance's
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided prompt, knowledgeable, and friendly service.
Sears Home Services on October 08, 2024
Sarina B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 28, 2024
Bryon L
Great service, personable technician, on time and quality service
Customer service response - Thank you for your kind words, Bryon! We're delighted to hear you had a great experience with our service and technician.
Sears Home Services on September 02, 2024
