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4570 N Oracle Rd Reviews
Read reviews from customers who used our services at 4570 N Oracle Rd
Total reviews
179
Average Rating
4.4/5
Janice B,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1726542992395
Jesus (,
Customer service response - Thank you so much for the fantastic 5-star rating, We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1722335945327
It was fast , thank ful for our tech Omar letting us know to check our filter twice per month,even though we change the filter once per month also he filled 2 lbs of Freon , he explained the process well . He asked us to hose down the system after he leaves , over all a good job. Thank you Omar
Robert S,
Customer service response - We're glad to hear about your satisfactory experience and appreciate Omar's professionalism and helpful tips. Thank you for choosing our services and taking the time to share your feedback.
Sears Home Services on 1720413471949
Technician was quick and professional. My only complaint was the delay in getting the part causing the return appointment to be rescheduled 3 times.
Keith H,
Customer service response - We apologize for the delays in getting the part, Keith. We're glad to hear the technician was quick and professional, and we appreciate your feedback to help us improve our service.
Sears Home Services on 1754523478935
The young man who came here was great, diagnosed the situation and told me what I needed to do. What I wasn't happy with was the fact that it could have been diagnosed by an online person, since I just needed a new knob, which seems to cost between 15 and 20$!! I should never have had to pay 129$ for this!!
John T,
Customer service response - We're glad the technician was helpful, John, but we apologize for the cost and inconvenience. We appreciate your feedback and will work to improve our service and pricing transparency.
Sears Home Services on 1745452117209
Lynne G,
Customer service response - Hi Lynne, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1724899941312
The Tucson Mall Sears isn't open? On maps it says it's open but it isn't
Jalen W,
Customer service response - We apologize for any confusion, but our business is not associated with Tucson Mall Sears. Thank for bringing this to our attention.
Sears Home Services on 1718873687949
Driver parked in corner street, I live on 1st Avenue not the side street. He refused to turn around and come into my drive way correctly!! Very stubborn and childish. Technicians need to follow address and not their silly GPS that perhaps is wrong!! However, we did clear the air at the end but just gave a diagnosis. Don't know about the Sears commotion. I really expected much better service!!
Virginia J,
The technician we had today was great and replaced our icemaker in the refrigerator. The problem is with Sears Home Warranty set up. You can never speak to a human being and going through their automated systems is cumbersome. After signing into their website, it does not show any open Service requests that you have and the website is virtually useless. Yesterday we had an appointment for a service call, and they will give you a window from 8 AM to 5 PM where you need to be home! They are supposed to give you an email or a text when the technician is on his way but we did not receive Anything. Then at 2:39 PM I got a text that the technician came to our house and no one was home. This is false, as I was at home after spending all day waiting for the technician. We rescheduled it for today and everything went well. When our last service issue is met, I will be looking for another warranty company.
Rob A,
Customer service response - Thank you, Rob, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1710902927949
Vacuum it didn’t take 5 minutes is so much for what the insurance cost honestly for the chip job they do
Silvia E,
Customer service response - Thank you, Silvia, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1710903133421
