Kenosha, WI repair reviews

It’s hard when you’re sitting at home and checking your watch every five minutes to be patient when the person is supposed to repair your appliance hasn’t shown up yet. The Sears repair person who dealt with my issue called me when he was on his way and gave me a very accurate estimate of time as to when he would be arriving. Once he arrived he went right to what he was supposed to do, diagnosing my problem, and explaining my repair options. If your time is important to you, you’re going to want to trust a Sears repair person.

Once the proper parts were ordered, all went well. The 1st 2 visits, not so good.

Good Repairman

The repair specialist was very courteous and friendly, showed up on time and worked hard to get the repair done. He even ran the tractor and the blades to make sure all wS running correctly. Highly recommend that this repair specialist receives a bonus or raise.

Made dinner in oven very pleased Thank you for quick service.

Will use the same service next year

The first repairman came out and ordered the part for the repair. I asked about getting a filter as suggested on the confirmation page regarding the technician scheduling. The second repairman came out days later and installed the part; still did not bring a filter. Something is lacking in communication; why have the customer ask about a filter if nothing is going to be done about it?

Alex was great to work with. Understood my issues, answered my questions and was most professional!!

Was not sure if I should call Sears for Service at first, however, I had an excellent experience. The service technician called to tell me when he would arrive. He was courteous, informative and very professional. He took the time to answer all my questions and cleaned up nicely after he was done. Great job’

the repair man did a good job