Green Bay, WI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 222 Reviews
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I still don't have a working refrigerator. I have not had any success getting a status on parts that were ordered to repair. I have paid for the service call and am waiting for two parts to be delivered. it has been nearly two months and i have thrown away too much food to mention. Very disappointed in any updates from Sears customer service..cant tell me when I can expect parts. I purchased a new refrigerator and the other is in basement still waiting on partsDAVID M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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My dryer works great.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service person was very professional. He also showed me things that I could do.Hi Sharon, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Works great againHi Eugene, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Used them this week found problem fast washer works great again.
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Both Mike this past Thursday, and Bernard a week ago Thursday were prompt, knowledgable, polite and pleasant. They diagnosed, had a part mailed to us, and fixed the problem with our oven. The price was definitely worth the repair. We can bake again!
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Used them two days ago, glad I did
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I was scheduled for the 1-5 service and I got a call at 4:30 that he was overbooked and had to come back the next day. So after waiting 3 1/2 hours of waiting I had to wait again the next day. I tried to call and complain and get some money off for the bad service but nobody in customer service spoke very good English. Very frustrating.Hello Troy, we appreciate you taking the time to send us your feedback regarding your recent service. We apologize for the rescheduling causing a repair delay. Thank you.
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They did a great job
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Bernie was professional and on timeHi Mike, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future