Appleton, WI repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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121–130 of 140 Reviews
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    December 06, 2015
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  2. On time service

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    Communication on arrival time was excellent. Technician was efficient and courteous. And I had a 20% discount coupon!
    NEENAH, WI
    November 11, 2015
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  3. Made no attempt to "repair" craftsman snow thrower

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    Technician came to evaluate and repair two issues. One, cables not working that control directional chute and a pulsing of the engine when at idle. Technician made no attempt to consider repairing or attempting any repair. His answer was "cable mechanism needs to be replaced," "carburetor needs to be replaced." I repaired cables after technician left with $106 dollars for a "call." Parts alone would have been over $700 according to technician for a 7 year old snow blower. Let's see... if he plays the $106 game (less than 15 minutes) x 6 or more per day, he's a producer and doesn't work hard, or at all. I own craftsman tools, Kenmore refrigerators (2), Maytag W/D bought through Sears, Craftsman tool storage carts, Craftsman drills. I have been a loyal Sears customer for years. Not so sure after this very bad experience. Again, I'm 75 years old and repaired cable, local hardware store repaired carburetor for $119 which included cleaning, rebuilding, new plug and a tune up. Your technician has figured out a scheme to get paid and not work.
    APPLETON, WI
    November 08, 2015
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    October 22, 2015
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    October 07, 2015
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  6. What service should be

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    Exactly as service should be. Ordered part and returned to install, no hassles.
    MANAWA, WI
    September 29, 2015
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    September 15, 2015
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    September 02, 2015
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  9. Great advice

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    Gave us good info on maintaining our washer and dryer.
    APPLETON, WI
    August 25, 2015
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  10. Service Tech was great,

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    Service tech was on time and great. But it took 3 weeks to get refrigerator fixed. There is no reason for a part for an Amana was on back order. This is a brand name and there should always be backstock on hand
    PLOVER, WI
    August 20, 2015
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