Tukwila, WA repair reviews

Technician was knowledgeable and ran through the preventative maintenance check on our dryer with no problems.

Technician called to let me know it would be an hour before he got here. That was within the time frame but his courtesy allowed me to be able to leave to do some shopping.

Repair tech was very cordial and friendly. I wish the service included cleaning the machine.

I called on the 14, service was done on the 15, the technician was on time, efficient, I am very happy with this service!

I called on the 14, the service was done on the 15, within the time window they gave me. The technician was friendly, knowledgeable, and finished within the time I Expected!

Excellent tune-up for 5 year old washer and dryer. Parts replaced. Technician very pleasant and knowledgeable. Thank you.

The technician walked me through the steps he was performing, ensuring everything was working correctly. Outstanding customer service skills!

The dryer had a noise at times that sound like a metal zipper flipping around. The Tech heard the noise when lifting the dryer top part up. I believe this Tech was thorough however the noise came back the next day. I called Sears within a few days and told the telephone Tech the noise is loud and put the phone up to the dryer noise. Sears has not contacted me back to set up an appointment for a recheck since the last call to them. I was not transferred to anyone.