Tukwila, WA repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 107 Reviews
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Tech was wrong about what the problem was, confidently told me this wrong info, and I then spent $2K and a bunch of hours just to learn they were wrong. Sears is refusing to take responsibility for it so far at all.Dear Marisa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The tech was knowledgeable, and efficient. I will probably call again next year for this service.Dear Darlene, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Have a Kenmore washer that wouldn't drain. Panic time. Called sears appliance. Was able to get service that day. Very pleasedThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician was very nice, knowledgable and thorough. I have no complaints with the technician or his ability to fix. I do have complaints with the price of the fix. It was over $500--over $300 was just labor for a 45 minute job. I clearly went into the wrong line of work.Dear Stephanie, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Marty was nice and professional. He knew exactly the problem and talk to me about it. I appreciated his help. Great customer service.Dear Phyllis, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Great job by our technician. He went above and beyond to solve our problems. He is a great asset to your team.Dear Jerry, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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the technician was on time. so knowledgeable. not pushy. appointment was easy to set up.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician went above and beyond to take care of the drip pan problem and smell in my refrigerator. Outstanding job!Hi Barry, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I feel like this is a company I can count on to repair anything or honestly tell me if they can’t fix it. The repairman came and serviced my washer, dryer, range and dishwasher, all for a fixed price. He was on time, courteous, and didn’t try to over sell me in anything I didn’t want. I appreciate his work and I appreciate Sears. Earlier this year Sears repaired my upright freezer and that repairman was equally competent and courteous. Thanks for your help, especially during these hard Covid19 times.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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dave did a great job got us very professional high quality serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.