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Excellent service, advise and efficiency
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
I used them on August 15th and they provided excellent service
TERI P,
BOTHELL, WA
August 18, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
The Service Technician did a nice job, resolved the issue, explained what he did and provided some tips for maintenance.
WILFRED J,
SAMMAMISH, WA
August 16, 2019
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Conflict with information from technician
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
When I downloaded the bill and report, they did not match what the technician told me.
PATRICIA N,
KIRKLAND, WA
August 15, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
The particular repair guy they came to our house, Darrian was great.
BRITTH,
BELLEVUE, WA
August 09, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Forgot to connect ventilation to outside,
MARIO B,
KIRKLAND, WA
August 09, 2019
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They have come out 3 to 4 times during the last 2 and half months and I am still not happy with the service. It’s a waste of their time, my time and
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
They have to service the washer several times during the last two and half months and yet it doesn’t work like before. Very dissatisfied Waste of my time and money
TALLA M,
REDMOND, WA
August 08, 2019
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my oven is a lemon and sears wont replace it
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
4 service visits in 15 months, various parts replaced. but since they weren't all correctly marked "repair" and it wasn't 3 in 12 months, then it cant be replaced yet.
the tech marked it repairable-able but that appearent;y wasn't the correct code to use, so now another tech needs to come back and do it all over again
CHRIS RI,
SAMMAMISH, WA
August 07, 2019
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Very good service and helpful with all our questions.
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
We were very happy with our service call and hope our dishwashers lasts many more years. He was great and very helpful.
LYNDA SCHUPP,
SAMMAMISH, WA
July 27, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Figured out the problem quickly and took care of it
Kiki Keeps,
MERCER ISLAND, WA
July 26, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Good, good, good, job.
JOZEF P,
MERCER ISLAND, WA
June 23, 2019