Redmond, WA repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 284 Reviews
-
We have water and faster ice dispensing from the door...first water in over ten years til it started leaking last month. All better.Dear Helen, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Wanted to service my dishwasher and I specifically asked the representative whether drainage pipe cleaning is included. She said yes. But the service person refused to touch it, saying its plumbers job. There is lot of grit after cleaning, the problem remains. Their dishwasher preventive care servicing is a waste of money.Dear Ashley, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
All the problems were solved and they were a lot of work.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
We need our dryer vent to be moved from the side to the back but you were unable to help. The result is we need to buy a new washer dryersDear Emily, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
I used Anton’s service last week! He was thorough and very courteous!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
We just had our annual check-up on the Freezer and he was very thorough.Dear Kurt, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Thank you for getting our washer to work properly again, Dave!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
the team that serviced did a complete and well explained event.Dear Tom, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Our oven stopped working last November. The repair was scheduled 12/23/2020. But one of the two parts Sears ordered for us never arrived even though we waited over two months! So the repair didn’t happened. I called Sears to cancel the service and asked for full refund recently. I was told someone would contact me regarding the refund. But I didn’t see that happen either.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Communication from Sears was excellent but Tech didn't seem to be familiar with my LG combo & couldn't answer all my questions to my satisfaction. However he was courteous & professional at all times.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.