Redmond, WA repair reviews

Joe thoroughly checked my almost new washer and also gave me some good ideas for washing clothes and keeping my washer in good condition. Thank you Joe

The service technician was friendly, on-time and super helpful. He explained what he was doing and also suggested other service I could get and how to save on specials. I ended up getting my water heater and furnace inspected.

I used the Sears repair service for a dryer repair. The service man did a good job diagnosing and repairing the problem. I am concerned about how many days it took to schedule the repair. Waiting 5 or more days for such a repair is poor service. Being told that the window of service was between 8:00AM and Noon and getting as call at 11:40 AM that he was on his way is poor service. You need shorter scheduling times and smaller service windows. I will look into buying my next appliances somewhere else that has better service.

The technician was courteous and installed the new part and made sure my dryer was working perfectly

Not only did they check all the assigned appliances; they showed me how to keep them working better all year.

Fast polite service. He answered my questions and finished the work quickly.

very good and complete service, he removed the ice that accumulate in the freezer drawer ;-)

So glad I called Sears service. The repair man was so knowledgeable and professional and even drove 20 miles to pick up the part and come back to install it in the same day. Great experience

didn't find any problems and gave me a couple of tips