Puyallup, WA repair reviews

Go figure, I just renewed my warranty with Sears and the Ice machine went out, called sears and they quickly sent out a repair person. He was very courteous and fixed the refrigerator immediately. Saved me a lot of money and time. Great Job Sears. Everyone keep your warranty with Sears. It’s worth it!!

He did a great job and our dryer works perfect! I would definitely recommend then to anyone!!

TERRIBLE SERVICE, TO LONG IN BETWEEN REPAIRS, AND STILL NOT FIXED

Friendly, professional, thorough but quick. Two thumbs up.

Part came on time and service person was very professional. Dishwasher works perfectly now.

The technician who came out was friendly. He listened to the dryer for three seconds and knew exactly what the problem was. He removed four screws and retrieved a sock from the blower motor. He was there less than 10 minutes and I was charged $185 because this was considered service to the blower motor. This is an outrageous price! I won't be using Sears again.

I appreciated the onetime quick service. Very polite.

They arrived on time and we're quick with the repair/service. One associate was training and the trainer seemed to be patient with him when dealing with the computer tasks.

I am extremely frustrated with my experience at Sears. First, although we receive very frequent telemarketing calls, I had to wait ten minutes to get help when I needed service. The service techs are great and I appreciate their hard work. However, for the second time in a row, they had no parts and said they would have to send them out so I could install them or be charged for a second visit. Truthfully, if I felt competent to fix the problem, I would have done that. Besides, I had communicated what the needs were when we made the appointment. Finally, after the last visit, the dishwasher is still not functioning properly. We may have to consider using a new provider.