Virginia Beach, VA repair reviews

I used them a week ago and was very pleased with my results. My refrigerator is working great now!

Cheree was very good and I highly recommend her.

Nice enough fellow, told him the problem. He identified fan motor as the problem. Replaced fan. Two hours latter I went to dinner. Came home and kitchen was flooded worse than before. Immediately called. They could not give me an appointment the next day. They wanted me to wait until Tuesday. And that after waiting two hours on the phone for a foreign person I could hardly understand. I told them I want my money back

Super Super Great Service,I called the right people and they sent the right Man.

He was wonderful. He found the issue almost immediately and fixed it.

Quick and friendly service

While I have no complaints with the actual lawn tractor servicing itself or the professionalism of the technician who was knowledgeable and courteous, I rate very low the Sears customer service portion of the appointment. They would not narrow down the window when the technician would arrive. When we made the appointment, we were told sometime between 8 to 5. The night before and the morning of, we were told the same. The technician arrived closer to 5. In the meantime, either myself or my spouse needed to be home the entire day. One would think in this age where it is not unusual for both spouses to work that Sears could have provided a better time estimate. Even a simple it would be in the AM or PM would have been helpful.

Repairman was so nice communicated well fix ed the problem efficiently

The technician was courteous and professional and completely satisfied with the work done.

Once I managed to get to an AMERICAN I could understand vice the two people in the Phillipines (sp) I could not ....I got great service. The person who came out to fix my refrigerator was terrific. She was a “Sears” representative all the way.