Roanoke, VA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.6 out of 5 stars

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271–280 of 308 Reviews
  1. Very good, still not happy with fridge

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    The guy who came out was very nice and seem to know what he was doing
    BLACKSBURG, VA
    December 04, 2015
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    November 28, 2015
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    November 22, 2015
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    November 21, 2015
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  5. Service was great

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    We have been using the product since it has been repaired and have had no problems.
    NATURAL BRG, VA
    November 21, 2015
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  6. very pleased

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    I'm so happy to find repair men that know what they are doing
    SALEM, VA
    November 13, 2015
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  7. Really fine tech, smart, helpful and friendly

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    I was very disappointed that there was a 20% discount coupon offered for at home service, in effect, at the time of the service. The call was very fair at a little over $400. However, this discount, to a retired couple, would have been a great help. I have been told that the coupon had to be presented to the tech at the time of service. If it was indeed an attempt to garner favoritism with Sears it would have been both kind and fair to have it mentioned. I have been a loyal Sears customer for 50 years, our records will show purchases of stoves, refrigerators, dishwashers, lawn tractors, tillers and many other products. Why on earth, to maintain such a good relationship, would your policy disallow a legitimate request for an offered discount? Please review this claim and allow us this discount. It would mean allot to us. If not, the hair on my neck will be up and you'll lose a good customer with a bad opinion being offered to anyone who'll listen. I don't mean this to sound like a threat, I'm just asking for what I think is fair treatment.
    MONETA, VA
    November 06, 2015
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  8. washer repair

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    Service person was polite and courteous. Had part needed and was quickly finished.
    SALEM, VA
    November 01, 2015
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  9. Great Service!

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    I had an emergency need, and they were able to fit me in right away, the very day that I called! Very helpful!
    CHRISTIANSBR, VA
    October 29, 2015
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  10. Fabulous service!

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    Technician was meticulous and provided vital information regarding care and maintenance of my washer and dryer...This was the BEST service call ever since purchasing my first washer and dryer set in 1971!
    TROUTVILLE, VA
    October 27, 2015
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