Chesapeake, VA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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421–427 of 427 Reviews
  1. great service

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    your service technician was fantastic. repair was different than anticipated. Fortunately Dan had the necessary part on his truck and repair was completed in less than 15 minutes, thereby saving Sears a return visit and saving the corporation money. Dan knows his job!!!
    KITTY HAWK, NC
    June 17, 2015
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  2. Excellent service!

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    Very quick response, took care of all the parts and ordering and had the service completed in less than a week from our call. Very courteous and professional.
    KILL DEVIL HILLS, NC
    June 17, 2015
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  3. repaired three appliances

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    good job; on time; worked professionally; work done well and explained why needed
    CHESAPEAKE, VA
    June 15, 2015
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  4. refrig. repair

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    I was extremely pleased I received response as soon as I did. The only reason I did not give 5 stars is I thought the bill was rather high for such an easy repair.
    VIRGINIA BEACH, VA
    June 10, 2015
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  5. Overall rating

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    May 20, 2015
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  6. Our family has always been satified.We Luv Sear

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    Never had a problem with any service person that has came to our home. Thank You Sears.
    VIRGINIA BEACH, VA
    May 13, 2015
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  7. Tech took good care of us. Sears messed up though

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    Had Sears come in about 2 weeks ago to check out our washing machine. My wife said "it did not sound right". Tech checked it out and said the Gear Box was bad. When he called in for authorization. Sears said it was not the machine under warranty and it would cost us over $200.00. Turns out, they never deleted our old washer from their system and even wanted to charge me for the yearly check-up. The tech had to inform the office that the machine was under an extended service plan and the office had booked the appointment for the wrong machine. Even though I had stated when I made the appointment that we had a service plan and the service plan number. Just another Sears screw-up. The tech was great though Brian Williams was his name. Great Tech. The machine is working fine now. Slowly getting away from Sears products. To much of a hassle to deal with them.
    VIRGINIA BEACH, VA
    May 13, 2015
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