Charlottesville, VA repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 242 Reviews
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Hello me decideDear Grover, We love 5-star ratings! Thanks for choosing Sears!
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The job was done quickly. The repairman was friendly and efficient. I wish that the agency could have given me more of a heads-up as to what the final bill would be. It was a little shocking.Dear Wendy, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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the light on our French door with freezer on the bottom went out over 6 months ago. They have not been able to get the part or another part that will allow the light to work despite 2 visits of repairman. Both repairman said that they tried to get the part but it was not available. Our Kenmore was built by LG so there probably parts by secondary manufacturers and it doesn't appear that they really searched for the part by other manufacturers.Dear Stotts, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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seemed to be knowledgeableHi Malcolm, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech was greatvHello Brian, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Our service technician was skilled and communicated the repair situation well.Hi Kathy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician was kind and professional.Hi Cynthia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Efficient and professional workHello Leavie, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Arrived on time, performed service as expected.Hello Thomas, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Your technician was extremely knowledgeable in possible problems with this microwave and recognized the problem, educated us and answered additional questions that I had. Be sure and take care of this person, he is an asset to your company.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.