Alexandria, VA repair reviews

Everything works now

I have seen somebody come out before and really clean the system this time I have no idea what was done except for spray to water on it

Repairman showed up 2 days after I called for service. Diagnosed & fixed problem quickly.

they worked hard did not give up got it fixed worked great we are grateful thanks to the team

Efficient service Thank you

I had a leak in the back of my Fridge. I called sears for service as it was a Kenmore fridge. They scheduled an appointment and came on time. quickly identified one leak and repaired it. then checked for additional leaks and found a second one and repaired it as well. overall were at the site for 1 hour and resolved the problem. They did have the parts on the truck and were able to make repairs in one visit. Overall excellent service and they were polite and respected owner and the property..

When I called first time to schedule, agent seemed to understand the problem and should have come with the required part. First appointment took almost 5-6 days and then the next appointment took another 7 days as part needed to arrive. Our Microwave was not operational for nearly 2 weeks. Once stuff came, team fixed it beautifully and quickly. So no complaints there.

He offered 3 suggestions for better performance of the dishwasher.

The repairman never cleaned out the lint from the dryer. Every previous repairman has done this. I don’t think he looked at the dryer. Perhaps it was an oversight. What should I do?

The repair technician was very professional and competent. He diagnosed and repaired the problem quickly.