Pasadena, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars
21–30 of 50 Reviews

  1. Tech is outstanding and does excellant work.

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    Never the same tech but overall they do very good work.
    BRAZORIA, TX
    June 30, 2019
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  2. Improperly installed

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    The machine was improperly installed by Sears and food from my garbage disposal was backing up into and practically ruined it. I have years of maintenance appointments, no-shows for appointments, and their still is no solution on the warranty. The techs just keep noting that they don't know what's wrong.
    Sugar Land Area
    April 18, 2019
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    We're sorry that we've haven't been able to repair your dishwasher. We have sent you a separate email requesting additional information.
    SHS Social Care Team on April 24, 2019

  3. took tooo long to finally get proper repair

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    it took three weeks of repair men coming to my home to repair ice maker a total of five attempts
    ANGLETON, TX
    April 11, 2019
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    We're sorry that it took such a lengthy time to repair your refrigerator. We appreciate the feedback and your business. Thank you
    SHS Social Care Team on April 12, 2019

  4. Good

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    Got it fixed
    NEEDVILLE, TX
    April 06, 2019
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  5. Did not know how to fix it

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    Didn’t get here until after 6:30. Wasn’t interested in fixing my stove. Actually broke the part he was supposed to replace...and didn’t fix it
    DAMON, TX
    April 06, 2019
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    We're sorry that the part needing replacement was broken. We have sent you a separate email requesting additional information.
    SHS Social Care Team on April 10, 2019

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    November 16, 2018
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  7. Great service

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    But for the one week lag time on getting parts shipped in--during which time I got by on a cooler, ice maker and wine fridge (not so bad)--the service was stellar, and your service guy the best. Used y'all before--always good
    ANGLETON, TX
    October 04, 2018
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    September 04, 2018
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  9. Very pleased with the service man .was honest!!!

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    The service was as expected. Honest, knowledgeable, on time, and honest. Can't beat that!!!
    WEST COLUMBIA, TX
    August 30, 2018
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  10. Poor service

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    Tech came, looked at my ice dispenser, took the ice bin out told me I needed a new one. $250.00 later new ice bin arrives doing the same thing. Feel like tech should have checked voltage to auge motor as it seems to not be getting enough power to impeller blade to move ice through the chopper
    DANBURY, TX
    August 07, 2018
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out with this. We appreciate your business and look forward to assisting you with this matter
    SHS Social on August 10, 2018