Mesquite, TX repair reviews

We used sears to repair our refrigerator. They came out and knew what it was. After part was ordered, they came and replaced the part. It runs like new again.

Fast efficient service. Very professional.

Quickly and thoroughly found washer problem.

Jamal is a very good service tech.

I began with a Kenmore Elite dishwasher that wouldn't drain. 2 weeks and $421 later, I have a dishwasher that drains but now leaks. Very disappointed.

My service technician was very helpful and timely. I appreciated his extra effort in making the trip, since his van has mechanical problems.

Service person and repair were great. However, I paid my check and they input the amount to my bank incorrectly, so the $300.66 check hit my bank as $3,000.66. I called my bank and stopped payment of this. I immediately went on line to try and find a number to contact you, and did end up text chatting with someone who gave me a billing department number to call the next morning. However when I called the next morning that number was no longer a working number. After calling any number I could find, I finally reached a person who could not help me, He pulled up my service call information and quoted me a different amount. He then gave me a different billing number to call. This time it was answered by automated voice, it gave out website info and a couple of other phone numbers then you get disconnected. I did finally reach a second live voice who took my credit card information for payment, gave me a confirmation number and said an email would be sent shortly confirming payment. It’s now over 24 hrs and no email yet received.

Very professional

Both repair technicians were timely and professional. Technician explained repair to my satisfaction.

The service Technician Marcus was very thorough & helpful he provided me all the details while making the repairs he was very kind & polite. I would definitely recommend him for the job.