Houston, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.0 out of 5 stars

11–20 of 50 Reviews
  1. Not to happy

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    Sears has to do better with warranty protected items. I have not had my appliances since May 11th. They keep ordering part after part and still July 17th
    HOUSTON, TX
    July 17, 2022
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Service on July 21, 2022
  2. Dryer was not drying the clothes

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    The rep did a great job of explaining everything and made some excellent suggestions.
    HOUSTON, TX
    July 12, 2022
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    We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    Sears Home Services on July 14, 2022
  3. very knowledgeable

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    Answered all my questions completely
    HOUSTON, TX
    June 26, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Service on June 28, 2022
  4. Great service!

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    We got great service. The repairman was efficient, fast, personable. I'm very happy with this service.
    HOUSTON, TX
    May 14, 2022
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Services on May 16, 2022
  5. VERY POOR

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    tech spend 2 minutes on my dryer and he said theres no power i need to call electrician and charged me 89$. i called an electrician to come out he said power is good something is wrong with the machine. so either your tech was in a hurry or needs lessons and improvement to serve better and check the machine. WILL NEVER RECOMEND SEARS TO ANYONE.
    RICHMOND, TX
    April 11, 2022
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    Dear Omar, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Services on April 26, 2022
  6. Easy to do business

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    Beside getting the late appointment everything went smooth so far
    SUGAR LAND, TX
    March 24, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on March 24, 2022
  7. Great Service

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    Serviceman did a great job.
    ROSHARON, TX
    March 17, 2022
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    Dear Tommy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Services on March 21, 2022
  8. Excellent Service

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    I was very impressed with Raymond’s knowledge & skill!! My washer is working perfectly now. I highly recommend Sears Home Service!
    SUGAR LAND, TX
    January 22, 2022
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    Dear Donna, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
    MSO offline on January 23, 2022
  9. Great Service

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    I use Monday
    HOUSTON, TX
    November 25, 2021
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    Dear Willie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on November 26, 2021
  10. Great PRO SERVICE

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    Iam very pleased with the pro service provided by the Tech, I am happy that he came !
    MISSOURI CITY, TX
    November 08, 2021
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS OFFLINE on November 09, 2021