Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 286 Reviews
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Good Customer serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The repairmen were thoughtful and kind and had a complete understanding of the problems with our refrigerator.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was good and thorough with good communication.Dear Scott, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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This week I used their service was glad for their service.Dear Carolyn, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service was great.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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took too long and order wrong parts.Dear Mohamm, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Very good serviceDear Cynthia,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service has not been completed. The right parts have not been ordered 3x times and we're still waiting.John, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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They are sending a new repair person, I hope I don’t experience what I experience on last Friday.Hi Anna,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you , as per records we are unable to locate the service order details please provide the registered account.
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Great overal. Replaced drain pump within 2 hours. Only wish told us have to unstack W/D ourselves beforehandDear Sheven, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!