Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 377 Reviews
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My repairman was very professional and knowledgeable. My compressor was under warranty so I just had to pay for labor. What I paid for an hours work was expensive. I work for an attorney so I'm used to his hourly rate. Sears was more. My repairman didn't attend lalw school so Sears' labor rate shouldn't be so high.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback.
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I used SearsThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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They checked refrigerator & freezer both were fine. They had nothing to do, he checked insulation around doors they were good. He was a nice and professional person.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Showed up 4 hours late. No communication about being late. Fixed a very simple problem and tried charging me an additional 120 dollars for removing a sock (in addition to diagnostic fee without needing any new parts).we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us with your name, address, and phone number associated with your account. Thank you.
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Making the repair appointment was easy and the technician was professional and knowledgeable.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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As above Good service, good advise pleasant to work withDear James, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Glad I called. Will use again.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The man who came was so polite. !Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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can get betterDear Craig thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The problem was fixedDear Ana, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!